Compliance and certifications
Certifications and police checks, and what each one covers.
What Emera holds, what each one covers and how we check the people we send to your site. Email us, and we'll send copies of our certificates and insurance.
Certifications and memberships
What we hold, and what each one covers.
Ask, and we'll email you copies of the certificates for your file.
HACCP certified (Compass Assurance Services)
HACCP certification issued by Compass Assurance Services, an independent certification body in the Kiwa group. Ask us for a copy of the certificate.
Cm3 prequalified
Prequalified on Cm3, where independent assessors check a contractor's safety systems, insurances, licences and competencies before it works on a client's site.
ASSA member
Member of Advanced Safety Systems Australia. Our work health and safety policies, safe work procedures and SWMS are kept on its WHS compliance system.
People checks
Checked before they reach your site.
The checks behind the cleaners and tradespeople we send, and how we keep them current.
Records
How we prove the work was done.
Every clean is logged on our app. The cleaner clocks in, works through your site's checklist and takes before and after photos. Someone from your team can sign the job off. When the job is done, the report comes to you, with a dated record of what was cleaned and who cleaned it.
- A checklist for every shift. Written for your site, area by area, and ticked off on our app.
- Before and after photos. With the time and the cleaner's name.
- A chemical register. On food sites, every product we use, with its safety data sheet.
- Misses logged and fixed. We log it, fix it and find out why it happened.
Your QA team owns your food safety program, and we own the cleaning inside it. No chemical, dilution or method changes without your QA team's sign-off, and every shift goes on record.
Compliance and safety
Questions QA, facilities and procurement teams ask.
Checks, certificates, insurance and safety on site.
Are your cleaners police checked?
Yes. Every cleaner Emera sends to your site holds a current police check, including subcontracted cleaners. We keep a copy of each check on file and can show you on request.
Cleaners on school and childcare sites also hold a Working with Children Check.
Do your cleaners have Working with Children Checks and police checks?
Yes. Everyone Emera sends into schools and childcare centres holds a current Working with Children Check and police check, including subcontracted cleaners.
We keep a copy of each check on file and can show you on request. The same crew is rostered to your centre, so you know who is in your rooms.
Are your subcontractors checked and insured the same way as your staff?
Yes. Subcontracted cleaners hold a current police check, the same as Emera's own cleaners, and a Working with Children Check on school and childcare sites. We keep a copy of each check on file.
Subcontractors carry their own insurance. Our app holds each certificate of currency and warns us 30 days before one expires.
Are you HACCP certified?
Yes. Emera holds HACCP certification issued by Compass Assurance Services, an independent certification body. We can send you a copy with our proposal.
Our crews on food sites are trained in HACCP-based cleaning, safe chemical use and lockout procedures.
What insurance do you carry as a cleaning contractor?
Emera carries public liability insurance. Subcontractors carry their own insurance, and the tradespeople we send carry public liability insurance and WorkCover.
Ask, and we'll send you a copy of our certificate of currency for your file.
How do you manage safety on our site, including lockout and PPE?
Emera's crew and supervisor complete your site induction before the first clean, and work to your site's PPE and lockout rules. Before they clean a machine, they follow your lockout procedure for it.
Our work health and safety policies, safe work procedures and SWMS are kept on ASSA's WHS compliance system. We're also prequalified on Cm3, where independent assessors check a contractor's safety systems.
Start with a walk around your site.
It's free, and you'll get our honest read on what needs to change at your site, whether or not you go ahead with us.
- 1We call you within one business day to book a time.
- 2We walk the site with you and look at what it needs.
- 3You get a written scope and price to decide on.
or call us 1300 153 114