A crew member in orange hi-vis crossing the floor of a large empty warehouse, with a ride-on scrubber parked at the back

Retail and warehouses

Retail and warehouse cleaning around your working hours.

For stores, showrooms, car dealerships and warehouses across Melbourne and Sydney. We clean before you open or after you close, and lock up when we leave. Each site gets its own checklist and a report after every clean.

What we clean

A showroom floor and a warehouse floor need different work. We do a site walk and agree on a written scope.

  • A cleaner guiding a yellow floor scrubber along a retail aisle

    Stores and showrooms

    Shop floors, counters, glass and amenities, cleaned before you open or after you close.

    • Floors and entries. Vacuumed, mopped or machine scrubbed, to suit the floor.
    • Glass and displays. Shopfront glass, display cases and counters wiped down.
    • Staff rooms and bathrooms. Cleaned and restocked from the supplies you keep on site.
  • A cleaner mopping a tiled showroom floor beside a silver car

    Car dealerships

    Showrooms, customer lounges and offices, cleaned so the floor is ready when the doors open.

    • Showroom floors and glass. Done before opening or after close.
    • Customer lounges and offices. Kitchens, bathrooms, desks and waiting areas on one checklist.
    • Forecourts and car parks. Pressure washed one coned-off section at a time, so the rest stays open.
  • A cleaner operating a teal ride-on floor scrubber in a warehouse

    Warehouses and distribution centres

    Warehouse floors, racking aisles, loading docks, offices and amenities, cleaned around your shifts.

    • Sweeping and machine scrubbing. With our own floor scrubbers, planned around forklift traffic.
    • Loading docks. Swept, and pressure washed when they need more than a sweep.
    • Offices, lunchrooms and amenities. Cleaned on the same roster as the warehouse floor.

Warehouse floors

Warehouse cleaning planned around your operating hours.

Dust, pallet debris and tyre marks build up fast on a warehouse floor. We sweep and machine scrub it with our own floor scrubbers, at times that suit your shifts. We do busy areas one section at a time, so the rest of the floor keeps working. Racking aisles, loading docks and amenities go on the same checklist, and the report comes to you after each clean.

  • Sweeping and scrubbing. Machine scrubbing for sealed concrete and vinyl, with our own equipment.
  • Around forklift traffic. We agree the order of aisles with your shift lead, so stock keeps moving.
  • Docks and hard floors as they wear. Pressure washing for docks, and strip and seal for vinyl in offices and lunchrooms.
An Emera cleaner in a charcoal polo kneeling beside Emera's yellow walk-behind floor scrubber on a warehouse floor

What you get

The same standard at each site, whether you run one store or a network of them.

  • Before you open or after you close

    We clean at the end of trade or before the doors open, on the days you choose. Nobody from your team needs to stay back.

  • Keys, alarms and lock-up agreed

    We agree keys, alarm codes and lock-up before the first clean. Only your rostered crew uses them, and they set the alarm when they leave.

  • One checklist for each site

    Each store or warehouse gets its own checklist, written after the site walk, so every clean covers the same ground.

  • A report head office can check

    Cleaners clock in on our app and take before and after photos. Each site's report comes to you, so you can check every store from head office.

  • The same crew each visit

    We roster the same people to your site, so they learn its layout. When someone is sick or on leave, we cover the shift.

How it works

You see the scope and price in writing before anything starts. The site visit is free.

Request a Site Visit
  1. 01

    We walk the site with you

    We come before opening or after close, so we stay out of the way of trade. We look at floors, glass and amenities, and ask about keys, alarms and trading hours.

  2. 02

    Get a written scope and price

    What we'll clean at each site, how often and what it costs. Nothing starts until you agree.

  3. 03

    Keys and lock-up agreed

    We set up keys, alarm codes and lock-up with you, and you meet your crew and supervisor.

  4. 04

    The first clean, on record

    Each clean is checked off on our app, and the report and photos come to you.

Pair with

What stores and warehouses add to the regular clean.

Shopfront glass, worn vinyl, docks and car parks, and the repairs that build up across sites. We can scope them at the same site visit.

  • Window cleaning

    Inside and outside glass at offices, shopfronts, schools and warehouses, cleaned from the ground on a schedule around your hours.

  • Strip and seal

    Vinyl and lino floors stripped back and resealed in schools, childcare centres, shops and warehouses, after hours or in the holidays.

  • Pressure washing

    Car parks, loading docks, footpaths, bin areas and building walls washed at commercial sites, after hours or on weekends.

  • Facilities maintenance

    Repairs and trade jobs for commercial sites, logged, sent to the right trade and signed off, through the team that cleans your site.

About retail and warehouse cleaning

Questions store and warehouse managers ask us.

Access, keys, checks and price. If your question isn't here, ask us on the form.

All areas we service
Does someone from our team need to stay back while you clean?

No. Emera's supervisor manages the job on site and locks up when the crew leaves, so nobody from your team has to stay back.

We agree keys, alarm codes and lock-up with you before the first clean. Tell us your opening and closing times, and we'll plan around them.

How do you handle our keys, alarm codes and lock-up?

Emera agrees how keys, alarm codes and lock-up work with you before the first clean, and only the crew rostered to your site uses them. Each cleaner clocks in on our app, so you can see who was there and when.

At the end of each clean, the crew sets the alarm and locks up. If you use a lockbox or key safe, we agree the code and where it sits for each property.

Are your cleaners police checked?

Yes. Every cleaner Emera sends to your site holds a current police check, including subcontracted cleaners. We keep a copy of each check on file and can show you on request.

Cleaners on school and childcare sites also hold a Working with Children Check.

Can you work before we open or after we close?

Yes. Emera books cleaning and trade work around your opening hours, early in the morning, in the evening or on a weekend, so we stay out of the way of your customers and staff.

If a job needs the power or water off, or makes noise or fumes, we agree the time with you before we book it.

How often should a retail store or showroom be cleaned?

Most retail stores need cleaning every trading day, with floors, entries, bathrooms and bins done each time. A showroom with fewer visitors can often do with two or three cleans a week.

Shopfront glass, hard floors and carpets need deeper work on a cycle of their own. Emera suggests a schedule at the site visit and changes it as your trading changes.

What does a warehouse clean cover, from floors to loading docks?

An Emera warehouse clean covers the floor, swept and machine scrubbed with our own scrubbers, plus racking aisles, loading docks, offices, lunchrooms and amenities.

We plan the floor work around your shifts and forklift traffic, one area at a time, so the rest of the floor keeps working. Docks can be pressure washed when they need more than a sweep. Your written scope lists each area and how often we clean it.

Do you clean car dealerships and showrooms?

Yes. Emera cleans showroom floors and glass, customer lounges, offices, kitchens and bathrooms, before you open or after you close.

Forecourts and car parks can be pressure washed one section at a time, so the rest stays open for cars and customers. Each showroom gets its own checklist, so a dealer group with several sites gets the same clean at each.

How do you keep every one of our sites to the same standard?

Emera writes a checklist for each of your sites after the site walk, to one standard across all of them. Cleaners clock in on our app, work through the checklist and take before and after photos.

Every site's report comes to you in the same format, so head office can compare sites and check any of them from one place. When something is missed, we log it, fix it and find out why.

How much does commercial cleaning cost, and do you charge by the hour?

Commercial cleaning costs depend on the size of your site, what needs cleaning and how often, so Emera prices each site after a free site visit. You get one written price for your scope, not an hourly rate, showing what we'll clean, how often, who's responsible and what it costs.

The quote costs nothing, and nothing is booked until you agree.

Start with a walk around your site.

It's free, and you'll get our honest read on what needs to change at your site, whether or not you go ahead with us.

  1. 1We call you within one business day to book a time.
  2. 2We walk the site with you and look at what it needs.
  3. 3You get a written scope and price to decide on.

Rather talk it through? Call us on 1300 153 114