Repairs and trade jobs
Facilities maintenance in Melbourne.
One list for the repairs and trade jobs at your office, warehouse, shop or factory. We log each job, send the right tradesperson and show you when it's done, often through the team that already cleans your site.
Send us your maintenance list.
Call us on 1300 153 114 or email hello@emerafs.com.au, and we'll book your site visit.
List the jobs in any order. We sort them by trade and price each one.
Before you book
- What to send
- The jobs on your list, in any order
- Site access
- Induction, keys and alarm codes sorted at the visit
- One-off or planned
- Single jobs or a regular maintenance schedule
- Sign-off
- Each job signed off by the person you choose
For us, facilities maintenance means the repairs and trade jobs that keep a commercial site working, from a sticking door to a tripping circuit. We log them and send the right trade, mostly at sites we already clean. Budgets, leases and whole-building facilities management stay with you.
What's covered
Building maintenance, sorted by trade.
Each job goes to the trade it needs. Plumbing and electrical work goes to licensed plumbers and electricians.
Small repairs
Doors that stick, loose fittings, patching, shelving and signs, cleared in one visit where we can.
Carpentry
Door and frame repairs, counters, shelving, skirting and small layout changes.
Plumbing
Blocked drains, leaking taps, running toilets and planned checks, by licensed plumbers.
Electrical
Faults, lighting, power points and switchboard work, by licensed electricians.
Painting
Touch-ups after repairs, and repaints between tenancies or after a fit-out.
Planned maintenance
Lights, taps, drains, doors and safety switches checked on a schedule set for your site.
How a job runs
Logged, assigned, done and signed off.
Each job is tracked in our app from the day you report it to the day you sign it off.
Request a Site Visit- 01
Log the job
Tell your Emera contact, call us or log it in our app with a photo.
- 02
We assign the trade
We decide which trade the job needs and check that tradesperson's licence and insurance before booking.
- 03
You approve the price
Each job is priced in writing. Nothing is booked until you approve it.
- 04
Done around your hours
The work happens before you open, after you close or on a weekend, after the tradesperson's site induction.
- 05
Photos and sign-off
The finished job is photographed in our app. You sign it off and the record stays on file.
Already an Emera client?
Report a repair where you already check your cleaning.
You already get cleaning reports from our app. Repairs go in the same place. Your cleaners can log a problem they find, and you can see each job's status without chasing a contractor.
- One contact. The person who runs your cleaning books the repair too.
- One invoice. Trade jobs and cleaning are billed together.
- Overdue jobs flagged. Our app lists any job that has passed its date, so it gets followed up.
- Expiry warnings. Our app warns us 30 days before a tradesperson's licence or insurance runs out.
About facilities maintenance
Questions about facilities maintenance.
What site and property managers ask before handing us their repair list.
Ask us a questionWhat does facilities maintenance include?
Facilities maintenance at Emera covers the repairs and trade jobs that keep a commercial site working, including handyman jobs, carpentry, plumbing, electrical, painting and bollards.
It covers one-off repairs and planned maintenance, booked and tracked through one contact at Emera. Budgets, leases and whole-building facilities management stay with you.
Can one company look after our cleaning and maintenance, and why does that help?
Yes. Emera's crews do the cleaning, and licensed tradespeople we work with do the repairs and trade jobs. Emera books and manages both.
You get one contact, one induction and one record of the work. When a cleaner spots a leaking tap or a broken door closer, it goes in the same report, and we can book the fix.
Can you set up planned maintenance for our building?
Yes. Emera agrees a list of regular checks with you, such as lights, taps, drains, doors and safety switches, and books them on a schedule that suits your site.
Each visit is logged in our app with photos. Anything that needs fixing is priced and agreed with you before it's done, so you approve every cost.
How do we report a maintenance job and know when it's done?
Tell your Emera contact, call us or log the job in our app with a photo, and we book the right trade.
When the work is done, it's photographed in the app and you sign it off, and the report comes to you. Any job that passes its date shows on our overdue list until it's closed.
Are your tradespeople licensed and insured?
Yes. Each tradesperson Emera sends holds the licence or registration their trade needs in Victoria, and carries public liability insurance and WorkCover.
Our app holds every licence and certificate of currency, and warns us 30 days before one expires. Ask, and we'll send you copies before the job starts. See the checks behind everyone we send.
How do you price trade and maintenance jobs?
Emera prices each trade or maintenance job on what it involves, including labour, materials, access and the time of day the work is done. Small jobs can be priced from your photos, and bigger ones start with a site visit.
You get the scope and price in writing before any work starts. If we find more once we're on site, we stop and agree the extra with you before going on.
The trades
See each trade on its own page.
Each page covers that trade's jobs, how they're booked and who does the work.
Start with a walk around your site.
It's free, and you'll get our honest read on what needs to change at your site, whether or not you go ahead with us.
- 1We call you within one business day to book a time.
- 2We walk the site with you and look at what it needs.
- 3You get a written scope and price to decide on.
or call us 1300 153 114