A tradesperson in a charcoal polo kneeling at a wall-hung basin in a commercial washroom, tightening a fitting under it with a spanner

Licensed plumbing

Commercial plumbers in Melbourne.

Blocked drains, leaking taps, running toilets and worn valves at factories, warehouses, offices and venues. Licensed plumbers do the work. We book it through one contact and plan it around when your water can go off.

Tell us what's leaking or blocked.

Say where it is and when the water can go off. We plan the job around that.

Before you book

What to tell us
What's wrong, where it is and when it started
Water shut-off
Planned with you, outside production or trading
Site induction
Done before the plumber starts work
Leak getting worse?
Call us rather than using the form

What's included

Commercial plumbing repairs and maintenance.

Each job is done by a licensed plumber. Tell us if it's in a food production area, and the work is planned around your site's hygiene rules.

  • Blocked drains

    Floor drains, sinks, toilets and stormwater pits cleared, with a camera inspection when a blockage keeps coming back.

  • Taps, toilets and urinals

    Leaking taps, running cisterns, broken flush buttons and worn urinal valves repaired or replaced.

  • Leaks and pipe repairs

    Leaking pipes, joints and isolation valves repaired, with the water turned off only where it has to be.

  • Wash-down points and floor waste

    Hose points, wash-down taps and floor waste in production areas repaired between your cleaning and production runs.

  • Planned plumbing maintenance

    Taps, drains and fixtures checked across your site on a schedule you set, with worn parts replaced before they fail.

How a job runs

From the first call to the compliance certificate.

You know the price and the shut-off time before the plumber starts.

Request a Site Visit
  1. 01

    Tell us the problem

    Use the form or call us. Say what's wrong, where it is and whether it's getting worse.

  2. 02

    Site visit or photos

    Simple jobs can be priced from photos. Bigger ones need a plumber on site to look first.

  3. 03

    Written scope and price

    You see the work, the parts and the price before anything is booked.

  4. 04

    Work around your water

    We agree when the water can go off, so the repair falls between shifts, after close or on a weekend.

  5. 05

    Photos and paperwork

    The finished job is photographed and logged in our app. If the work needs a compliance certificate, you get a copy.

Already an Emera client?

Log a plumbing job with the contact who runs your cleaning.

Your cleaners are often the first to see a slow floor drain or a toilet that won't stop running. They can report it in our app with a photo. You approve the repair with the same contact who handles your cleaning.

  • Drips and blockages reported early. Cleaners log a slow drain or a running cistern with a photo.
  • One number for every site. You don't keep a separate plumber's number for each site.
  • Kept with your cleaning records. Plumbing jobs sit in the same app as your cleaning reports.
An Emera supervisor with a clipboard checking equipment racks while a crew member looks on

Licensed plumbers, checked before they reach your site.

Plumbing work in Victoria has to be done by a licensed or registered plumber. We check the licence and insurance of every plumber we send before the job is booked.

  • Cm3 prequalified: Prequalified on Cm3, where independent assessors check a contractor's safety systems, insurances, licences and competencies before it works on a client's site.
  • ASSA member: Member of Advanced Safety Systems Australia. Our work health and safety policies, safe work procedures and SWMS are kept on its WHS compliance system.

  • Licensed in Victoria

    Every plumber we send holds a current Victorian licence for the work.

  • Compliance paperwork

    A compliance certificate for any work that Victorian rules need one for.

  • Insured

    Public liability and workers compensation for the plumber on your site.

  • Police checked

    Every plumber we send, before their first job at your site.

  • Food-site hygiene

    Hairnets, clean footwear and your hygiene rules followed in production areas.

About commercial plumbing

Questions about commercial plumbing.

What facility and operations managers ask before booking a plumber through us.

Ask us a question
Are your commercial plumbers licensed in Victoria?

Yes. Every plumber Emera sends holds a current Victorian licence for the class of work involved, such as drainage or sanitary plumbing. When the work needs a compliance certificate, the plumber issues one and you get a copy.

Our app holds each plumber's licence and insurance, and warns us 30 days before either expires.

Do you do plumbing in food factories?

Yes. Emera cleans food factories, so we know how a production site runs. The plumbers we send follow your site's induction, PPE and hygiene rules, including hairnets and clean footwear in production areas.

Common jobs include wash-down points, hose taps, floor waste and hand-wash basins. We book the work between your cleaning and production runs. See how we clean food factories.

Can you help with urgent repairs?

Yes. For an urgent repair, call Emera rather than sending the form, and tell us what's happened. We find the first licensed tradesperson who can come, and tell you when they'll arrive before we book them.

An urgent job is logged in our app like any other, with photos and a report when the work is done.

Can you work before we open or after we close?

Yes. Emera books cleaning and trade work around your opening hours, early in the morning, in the evening or on a weekend, so we stay out of the way of your customers and staff.

If a job needs the power or water off, or makes noise or fumes, we agree the time with you before we book it.

How do you price trade and maintenance jobs?

Emera prices each trade or maintenance job on what it involves, including labour, materials, access and the time of day the work is done. Small jobs can be priced from your photos, and bigger ones start with a site visit.

You get the scope and price in writing before any work starts. If we find more once we're on site, we stop and agree the extra with you before going on.

Pair with

Other jobs on the same maintenance list.

Electrical faults go to a licensed electrician. Small fixes that don't need a plumber go to a handyman.

  • Electrical

    Faults, lighting and power for offices, warehouses, shops and factories, done by licensed electricians in a shutdown window you agree.

  • Facilities maintenance

    Repairs and trade jobs for commercial sites, logged, sent to the right trade and signed off, through the team that cleans your site.

  • Handyman

    Doors, fittings, patching, shelving and signs fixed at offices, shops and warehouses, booked through one contact and done around your hours.

Start with a walk around your site.

It's free, and you'll get our honest read on what needs to change at your site, whether or not you go ahead with us.

  1. 1We call you within one business day to book a time.
  2. 2We walk the site with you and look at what it needs.
  3. 3You get a written scope and price to decide on.
Request a Site Visit

or call us 1300 153 114