Carpet and carpet tiles
Commercial carpet cleaning in Melbourne.
We deep clean carpet and carpet tiles in offices, schools, childcare centres and shops, after hours or between uses. Already an Emera client? Ask your supervisor to add it to your regular clean.
Tell us about your carpet.
Call us on 1300 153 114 or email hello@emerafs.com.au, and we'll book your site visit.
Name the rooms, the rough floor area and whether it's carpet tiles or wall-to-wall.
Before you book
- When we work
- After hours, weekends or between bookings
- Moving furniture
- Our crew moves chairs and small items
- What the site provides
- Power points and a water tap near the rooms
Where we clean
Carpet cleaning for the rooms that wear fastest.
Grit wears carpet from below and spills set if they're left. Each room gets the method that suits its traffic and its carpet.
Offices and carpet tiles
Coffee spills, grey paths between desks and marks under chairs. We clean carpet tiles in place, without lifting them.
Classrooms and childcare rooms
Food, paint and mat-time spills, cleaned after hours or in the holidays by crews with Working with Children Checks.
Shop floors
Entry mats and the main aisle wear first. We clean after close, so trading carries on as normal.
Corridors and entrances
Grit walked in from outside wears a track in the pile. Regular extraction pulls it out before the carpet flattens.
How we clean
The method depends on the carpet and the room.
Commercial carpet steam cleaning pulls the most dirt out of the pile. Low-moisture cleaning uses far less water, so the room is back in use sooner.
1. Hot water extraction
Hot water and cleaning solution go deep into the pile, then the machine pulls the water and dirt back out. Most people call it steam cleaning.
2. Low-moisture cleaning
A cleaning compound wraps the dirt in the fibres and dries to a powder we vacuum away. It suits rooms that can't sit damp for long.
3. Spot and stain treatment
Coffee, ink and food stains get their own treatment first, so they don't spread or set during the main clean.
How a job runs
From enquiry to clean carpet.
You see the scope and price before you agree, and before and after photos when the job is done.
- 01
Tell us about the carpet
Send the form or call us. Tell us the rooms and roughly how much carpet there is.
- 02
We inspect and price it
We check the carpet type, the stains and the traffic, then send a written scope and price.
- 03
We clean at an agreed time
We come after hours, on a weekend or between bookings. Our crew moves chairs and small items and puts them back.
- 04
Report and photos
Before and after photos and a report come to you through our app when we finish.
On the job
Our crew and carpet machines.
Every photo shows Emera's own crew and equipment.
Extraction wand on carpet tiles Wand head on commercial carpet 
Drawing the wand back across carpet 
Connecting the extractor hose
Our sister company
When water, a flood or mould damages carpet, call Emera CCR.
Wet or mouldy carpet needs restoring, which is a different job from cleaning. Emera CCR, our sister company, does that work. Its technicians assess the damage, dry and clean what can be saved, and document each step for your insurer. Restoring usually costs less than replacing.
- IICRC Certified Firm. Technicians certified in water damage, structural drying and mould remediation.
- RIA Australasia member. Emera CCR belongs to the Restoration Industry Association at Corporate Tier 1.
- Insurer-ready records. Moisture readings, photos and a completion report for water-damage work.
Carpet cleaning questions
Questions about commercial carpet cleaning.
Straight answers on cost, timing, methods and the products we use.
Request a Site VisitHow long does carpet cleaning take?
Carpet cleaning on most office floors takes one overnight or weekend shift. Emera does a large site in sections over several nights, so only part of it is out of use at a time.
Drying time depends on the method. Low-moisture cleaning dries fastest and suits rooms people need first thing. Hot water extraction stays damp for longer, so we book it before a weekend or a quiet day and run fans to speed up drying.
What's the difference between carpet steam cleaning and dry cleaning?
Steam cleaning, also called hot water extraction, sprays hot water and cleaning solution into the pile and pulls it straight back out with the dirt. It cleans deepest and takes longest to dry.
Dry cleaning uses very little water. A compound wraps the dirt in the fibres and dries to a powder we vacuum away, so the room is back in use sooner. Many offices use both, and Emera suggests which suits each area at the site visit.
What should we do if our carpet is water damaged?
Call Emera CCR, our sister company in the Emera group, which handles water damage, flooding and mould. A regular carpet clean won't dry out soaked carpet or the underlay beneath it.
CCR's technicians dry and clean what can be saved, and document each step for your insurer. Call CCR on 1300 144 667, or visit emeraccr.com.au.
How do you price a one-off or periodic job?
Emera prices each one-off or periodic job on what needs doing, how big it is, the access and when we can work. Small jobs, like a few tags or a short list of items, can often be priced from photos.
Bigger jobs, and regular work such as turnovers or scheduled cleans, need a site visit first. Either way you get a written scope and price, and nothing is booked until you agree.
Can you add carpet, window, floor or exterior cleans to our regular cleaning?
Yes. Emera can add carpet, window, floor and exterior cleans to your regular cleaning, as one-off or regular jobs. Tell your supervisor or call us.
Each one is a separate line in your written scope and price, so you see what it costs. It's logged in our app with before and after photos, the same as your regular clean.
Pair with
Hard floors, glass and paths on the same booking.
Strip and seal the vinyl next door, clean the windows or wash the entry paths, on one scope and one invoice.
Start with a walk around your site.
It's free, and you'll get our honest read on what needs to change at your site, whether or not you go ahead with us.
- 1We call you within one business day to book a time.
- 2We walk the site with you and look at what it needs.
- 3You get a written scope and price to decide on.
or call us 1300 153 114