Public transport
Train and public transport cleaning around the timetable.
For transport operators, fleet managers and head contractors. We clean train, tram and bus interiors, stations and depots in the windows your timetable leaves. Each clean is checked off on our app with photos.
Tell us about your fleet or stations.
Call us on 1300 153 114 or email hello@emerafs.com.au, and we'll book your site visit.
Vehicle types, numbers and the depots or stations involved help us plan the site visit.
Before you book
- When we clean
- Overnight, between services or at the depot
- What to have ready
- Vehicle types and numbers, sites, access windows
- Site inductions
- Completed before our crew's first shift
- After each clean
- A checklist, photos and a report to you
What we clean
The vehicles, and the sites they run from.
We write the scope after walking your depot or station with you, so it lists your vehicle types and the hours you can give us.
Train interiors
Seats, floors, grab rails, windows and bins in each carriage, cleaned between runs or overnight in the yard.
Trams
Floors, seats, poles and glass, cleaned at the depot once the trams come off the road.
Buses and coaches
Floors, seats, windows and the driver's area, cleaned at the depot before the morning run-out.
Stations and bus stops
Platforms, concourses, waiting rooms, toilets and shelters, cleaned in the quiet hours with signs and barriers up.
Depots and crew rooms
Crew rooms, offices, toilets and workshop floors at the depot, on the same roster as the vehicles.
How it starts
From depot walk to first clean.
You see the scope and price in writing before you sign, and meet the supervisor before the crew starts.
Request a Site Visit- 01
Tell us about the work
Call or send the form with your vehicle types, how many there are and the sites involved.
- 02
We walk the depot or station
We check access, stabling and service times, water and power points, and where the crew can store its gear.
- 03
Get a written scope and price
It lists each vehicle type and area, how often we clean it, in which window and what it costs.
- 04
Inductions and crew
Our crew completes the inductions your sites require, and you meet the supervisor before the first shift.
- 05
A record after every clean
Each vehicle or area is checked off on our app with photos, and the report comes to you.
Proof of every clean
Know which vehicles were cleaned last night.
Our cleaners clock in on our app and work through the checklist for each vehicle or area. They take before and after photos and log what they find, such as graffiti or a damaged seat. When the shift ends, the report comes to you with the times, the crew and the photos.
- A checklist per vehicle type. A tram and a bus each get their own list, written into the scope.
- Before and after photos. Taken on the job and attached to the report.
- Issues logged on the spot. Graffiti, damage or a broken fitting goes in the report with a photo.
- Sign-off at the depot. Your depot or station lead can sign the job off on the app.
Police checked and inducted before the first shift.
Depots and stations check contractors closely. This is what we put on paper before our crew starts on your sites.
: Member of Advanced Safety Systems Australia. Our work health and safety policies, safe work procedures and SWMS are kept on its WHS compliance system.
: Prequalified on Cm3, where independent assessors check a contractor's safety systems, insurances, licences and competencies before it works on a client's site.
Police checked
Every cleaner on your sites holds a current police check, subcontractors included.
Site inductions
Our crew completes your network's and depot's inductions before their first shift.
SWMS supplied
Safe work method statements for each task, sent before we start.
Insured
Public liability and workers compensation cover, with certificates sent on request.
About transport cleaning
Questions operators ask before they sign.
Timing, inductions, checks and price, answered for operators and contract managers.
Ask us a questionCan you clean trains, trams or buses overnight, between services or at the depot?
Yes. Emera plans the work around your timetable, overnight in the yard or depot, or between runs where the turnaround allows it.
The supervisor agrees the order of vehicles with your depot team. Every vehicle is checked off in our app with photos, so you can see which ones were cleaned.
Do you clean train stations, bus stops and depots as well as vehicles?
Yes. Emera cleans station platforms, concourses, waiting rooms and toilets, bus stops and shelters, and depot crew rooms, offices and workshop floors.
Stations and stops are cleaned in the quiet hours, with signs and barriers up so passengers keep clear of wet floors.
What safety inductions do your cleaners hold for rail and depot sites?
Each Emera cleaner completes your network's and depot's own safety inductions before their first shift, and only inducted cleaners are rostered to your sites.
We keep a record of who is inducted for which site, and our app warns us before a cleaner's induction or check expires. Every cleaner we send also holds a current police check.
Are your cleaners police checked?
Yes. Every cleaner Emera sends to your site holds a current police check, including subcontracted cleaners. We keep a copy of each check on file and can show you on request.
Cleaners on school and childcare sites also hold a Working with Children Check.
How will we know the cleaning was done, without checking it ourselves?
You get a report from Emera's app after every clean. The cleaner clocks in, works through your site's checklist and takes before and after photos, and someone from your team can sign the job off.
Each report is a dated record of what was cleaned and who cleaned it, so the proof is there when an auditor asks. See how we prove the work was done.
How much does commercial cleaning cost, and do you charge by the hour?
Commercial cleaning costs depend on the size of your site, what needs cleaning and how often, so Emera prices each site after a free site visit. You get one written price for your scope, not an hourly rate, showing what we'll clean, how often, who's responsible and what it costs.
The quote costs nothing, and nothing is booked until you agree.
Pair with
What stations and depots add.
Graffiti on shelters, grime on platforms and repairs around the depot. We can scope them at the same site visit.
Start with a walk around your site.
It's free, and you'll get our honest read on what needs to change at your site, whether or not you go ahead with us.
- 1We call you within one business day to book a time.
- 2We walk the site with you and look at what it needs.
- 3You get a written scope and price to decide on.
or call us 1300 153 114