An Emera cleaner mopping the stone floor of a hotel lobby near the reception desk

Hotels, pubs and venues

Hotel and hospitality cleaning in Melbourne.

For general, operations and venue managers. We clean public areas, back of house and function spaces around check-in times and trading hours. Each clean is logged on our app with photos for your duty manager.

Tell us about your venue.

Venue type, size and your check-in and trading hours help us plan the site visit.

Before you book

Areas we clean
Public areas, back of house, function spaces
Housekeeping
Not included. We deep clean rooms between stays
When we clean
Overnight, before opening or after events
What to have ready
Venue size, check-in times and trading hours

Venues we clean

Hotels, pubs and function venues across Melbourne.

Each venue has its quiet hours. We find yours at the site visit and roster the crew around them.

  • Hotels

    Lobbies, lifts, corridors, gyms and back-of-house areas, cleaned overnight while guests sleep.

  • Motels and serviced apartments

    Common areas, stairwells and laundries, with rooms deep cleaned between stays.

  • Pubs and bars

    Bars, dining areas, toilets and beer gardens, cleaned after close and ready before you open.

  • Function and event spaces

    Ballrooms, meeting rooms and terraces cleaned after an event, ready for the next booking.

Around your guests

Cleaning planned around guests and trading hours.

A hotel lobby is never empty, so we clean it in the quiet hours and sign every wet floor. Pubs and bars get cleaned after close, and function rooms after the last guest leaves. Housekeeping stays with your team, and we don't service rooms while guests are staying. Managing short-stay listings instead? Turnovers are on our Airbnb cleaning page.

  • Overnight in hotels. Lobbies and corridors in the quiet hours, with wet floors signed.
  • After close in pubs and bars. Floors, bars and toilets ready before you open the doors.
  • After functions and events. Booked with your events team, so the room is ready for the next booking.
  • Guest rooms between stays. Deep cleans of bathrooms, furniture and high surfaces, booked when the room is free.
See Airbnb cleaning
An Emera supervisor holding a clipboard and briefing crew members in the equipment store

How it starts

Set up around your guests.

We visit at a quiet time and agree how the crew moves through the venue before the first shift.

Request a Site Visit
  1. 01

    Tell us about your venue

    Call or send the form with the venue type, its size and your busiest hours.

  2. 02

    We walk the venue with you

    Front of house, back of house and function spaces, at a time that suits your guests.

  3. 03

    Get a written scope and price

    It lists each area, how often we clean it, in which window and what it costs.

  4. 04

    Meet your crew and supervisor

    We roster the same crew each time and agree keys, alarm codes and lock-up with your team.

  5. 05

    A report after every clean

    Each area is checked off on our app with photos, and the report goes to your duty manager.

About hotel cleaning

Questions venue managers ask us.

What's included, how we work around guests, and what it costs. If your question isn't here, ask us.

Ask us a question
Do you provide hotel housekeeping, or clean public areas and back of house only?

Emera cleans public areas, back of house and function spaces, plus deep cleans of guest rooms between stays. We don't service rooms while guests are staying, so daily housekeeping stays with your team.

That covers lobbies, lifts and corridors, public toilets, bars and dining areas, staff rooms, offices and function rooms.

Can you clean around guests without disturbing them?

Yes. Emera cleans lobbies, corridors and other public areas in the quiet hours overnight, and keeps clear of check-in and check-out.

The supervisor agrees cleaning times with your duty manager and moves them around events and busy weekends. Wet floors are signed until they're dry.

Do you clean pubs, motels and serviced apartments as well as hotels?

Yes. Emera cleans pubs and bars, motels, serviced apartment buildings and function venues, as well as hotels.

In motels and serviced apartments, that covers common areas, stairwells and laundries, with rooms deep cleaned between stays. Pubs and bars are cleaned after close, ready before you open.

Can you clean after special events?

Yes. Emera cleans function rooms, bars and public areas after weddings, conferences and other events, so the room is ready for the next booking.

Tell us when the event finishes, and we'll book the crew with your events team to start once the last guests have gone.

Are your cleaners police checked?

Yes. Every cleaner Emera sends to your site holds a current police check, including subcontracted cleaners. We keep a copy of each check on file and can show you on request.

Cleaners on school and childcare sites also hold a Working with Children Check.

How much does commercial cleaning cost, and do you charge by the hour?

Commercial cleaning costs depend on the size of your site, what needs cleaning and how often, so Emera prices each site after a free site visit. You get one written price for your scope, not an hourly rate, showing what we'll clean, how often, who's responsible and what it costs.

The quote costs nothing, and nothing is booked until you agree.

Pair with

Periodic work a venue books.

Corridor carpets, beer gardens and entrances, lobby glass and repairs between cleans. We can scope them at the same site visit.

  • Carpet cleaning

    Carpet and carpet tiles deep cleaned in offices, schools, childcare centres and shops, after hours or between uses.

  • Pressure washing

    Car parks, loading docks, footpaths, bin areas and building walls washed at commercial sites, after hours or on weekends.

  • Window cleaning

    Inside and outside glass at offices, shopfronts, schools and warehouses, cleaned from the ground on a schedule around your hours.

  • Facilities maintenance

    Repairs and trade jobs for commercial sites, logged, sent to the right trade and signed off, through the team that cleans your site.

Start with a walk around your site.

It's free, and you'll get our honest read on what needs to change at your site, whether or not you go ahead with us.

  1. 1We call you within one business day to book a time.
  2. 2We walk the site with you and look at what it needs.
  3. 3You get a written scope and price to decide on.