
Hotels, pubs and venues
Hotel and hospitality cleaning in Melbourne.
For general, operations and venue managers. We clean public areas, back of house and function spaces around check-in times and trading hours. Each clean is logged on our app with photos for your duty manager.
Tell us about your venue.
Call us on 1300 153 114 or email hello@emerafs.com.au, and we'll book your site visit.
Venue type, size and your check-in and trading hours help us plan the site visit.
Before you book
- Areas we clean
- Public areas, back of house, function spaces
- Housekeeping
- Not included. We deep clean rooms between stays
- When we clean
- Overnight, before opening or after events
- What to have ready
- Venue size, check-in times and trading hours
Venues we clean
Hotels, pubs and function venues across Melbourne.
Each venue has its quiet hours. We find yours at the site visit and roster the crew around them.
Hotels
Lobbies, lifts, corridors, gyms and back-of-house areas, cleaned overnight while guests sleep.
Motels and serviced apartments
Common areas, stairwells and laundries, with rooms deep cleaned between stays.
Pubs and bars
Bars, dining areas, toilets and beer gardens, cleaned after close and ready before you open.
Function and event spaces
Ballrooms, meeting rooms and terraces cleaned after an event, ready for the next booking.
Around your guests
Cleaning planned around guests and trading hours.
A hotel lobby is never empty, so we clean it in the quiet hours and sign every wet floor. Pubs and bars get cleaned after close, and function rooms after the last guest leaves. Housekeeping stays with your team, and we don't service rooms while guests are staying. Managing short-stay listings instead? Turnovers are on our Airbnb cleaning page.
- Overnight in hotels. Lobbies and corridors in the quiet hours, with wet floors signed.
- After close in pubs and bars. Floors, bars and toilets ready before you open the doors.
- After functions and events. Booked with your events team, so the room is ready for the next booking.
- Guest rooms between stays. Deep cleans of bathrooms, furniture and high surfaces, booked when the room is free.

How it starts
Set up around your guests.
We visit at a quiet time and agree how the crew moves through the venue before the first shift.
Request a Site Visit- 01
Tell us about your venue
Call or send the form with the venue type, its size and your busiest hours.
- 02
We walk the venue with you
Front of house, back of house and function spaces, at a time that suits your guests.
- 03
Get a written scope and price
It lists each area, how often we clean it, in which window and what it costs.
- 04
Meet your crew and supervisor
We roster the same crew each time and agree keys, alarm codes and lock-up with your team.
- 05
A report after every clean
Each area is checked off on our app with photos, and the report goes to your duty manager.
About hotel cleaning
Questions venue managers ask us.
What's included, how we work around guests, and what it costs. If your question isn't here, ask us.
Ask us a questionDo you provide hotel housekeeping, or clean public areas and back of house only?
Emera cleans public areas, back of house and function spaces, plus deep cleans of guest rooms between stays. We don't service rooms while guests are staying, so daily housekeeping stays with your team.
That covers lobbies, lifts and corridors, public toilets, bars and dining areas, staff rooms, offices and function rooms.
Can you clean around guests without disturbing them?
Yes. Emera cleans lobbies, corridors and other public areas in the quiet hours overnight, and keeps clear of check-in and check-out.
The supervisor agrees cleaning times with your duty manager and moves them around events and busy weekends. Wet floors are signed until they're dry.
Do you clean pubs, motels and serviced apartments as well as hotels?
Yes. Emera cleans pubs and bars, motels, serviced apartment buildings and function venues, as well as hotels.
In motels and serviced apartments, that covers common areas, stairwells and laundries, with rooms deep cleaned between stays. Pubs and bars are cleaned after close, ready before you open.
Can you clean after special events?
Yes. Emera cleans function rooms, bars and public areas after weddings, conferences and other events, so the room is ready for the next booking.
Tell us when the event finishes, and we'll book the crew with your events team to start once the last guests have gone.
Are your cleaners police checked?
Yes. Every cleaner Emera sends to your site holds a current police check, including subcontracted cleaners. We keep a copy of each check on file and can show you on request.
Cleaners on school and childcare sites also hold a Working with Children Check.
How much does commercial cleaning cost, and do you charge by the hour?
Commercial cleaning costs depend on the size of your site, what needs cleaning and how often, so Emera prices each site after a free site visit. You get one written price for your scope, not an hourly rate, showing what we'll clean, how often, who's responsible and what it costs.
The quote costs nothing, and nothing is booked until you agree.
Pair with
Periodic work a venue books.
Corridor carpets, beer gardens and entrances, lobby glass and repairs between cleans. We can scope them at the same site visit.
Start with a walk around your site.
It's free, and you'll get our honest read on what needs to change at your site, whether or not you go ahead with us.
- 1We call you within one business day to book a time.
- 2We walk the site with you and look at what it needs.
- 3You get a written scope and price to decide on.
or call us 1300 153 114